Notes, Comments and Channels (Panopto)


It is well documented on the excellent Panopto Support website how tutors and students can use these features of the Panopto Viewer. There are also videos that explain. However, we had to test the features ourselves to fully understand their functionality and to be able to advise tutors and students how to use them.

Here is what we discovered that was not immediately apparent.


  • A student cannot have some private notes and some public notes.  The “make public/private” link makes all his/her notes public or private.
  • Private notes aren’t really private because the tutor (or rather anyone with Panopto Creator rights on the recording ) can see them
  • Anyone can create a channel (not just the creator) – meaning students can do this.
  • Channel names are case-sensitive (meaning that when students join a channel there is the chance they will create a new one instead)
  • There is only a Join button for channels not a Create button. (To create one, you click on Join and type a word – the same as if you were joining one)
  • When the viewer looks at his/her notes they cannot see which are in channels and which are not.
  • If you refresh the screen or go to a different computer, the channels that you saw before, will have disappeared. (So students must remember channel names)
  • When a tutor (Creator) views his/her notes they see
    • all their notes,
    • all public notes (from all viewers),
    • all private notes (for all  viewers) – you select a user just as you select a channel.
    • all notes in channels (when they join the channel)
    • all their notes in channels even if the channel is not selected
    • If a tutor teaches two groups of students and asks each to post to a different channel, the tutor needs to know he/she has to join a particular channel to filter the notes. (This may not be immediately apparent since the tutor sees their own notes in channels without joining the channel to view)


  • Bookmarks are private.
  • When the user clicks “See all your bookmarks” they see bookmarks from all recordings, not just the present recording.
  • You have to leave some text in the text box when you set a bookmark. (This may not be apparent to everyone. e.g. you don’t have to do this in a Kindle book when you set a bookmark)
  • Viewers can see their bookmarks when they view the recordings they have access to (the bookmarks appear beneath the recording)


  • Comments are public and worked as expected.

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